I had an excellent experience recently with the Eva Air Shanghai Office and I am absolutely delighted with their service! The employees were extremely professional, courteous, and efficient. They helped me with my flight booking and explained all the baggage regulations, check-in process, and travel documents to me in simple terms. What I was most impressed with was their patience and willingness to go the extra mile to make everything perfect for my trip. I had some changes to make to my itinerary, and they managed everything smoothly without any hassle. Their customer service was absolutely top-notch, making the whole process stress-free and enjoyable. Due to their help, my EVA Air trip went without a hitch, and I was taken care of. It's always wonderful to work with an airline office that values customers. I strongly recommend the Shanghai office of EVA Air for whoever seeks proper and reliable service. I will certainly fly with EVA Air again in the future!