I had a great experience with the Kenya Airways Brussels Office when I traveled recently to Nairobi. I required some last-minute assistance with ticketing and baggage queries, and the people there made it all that much easier. The office is conveniently located at Brussels Airport and is quite hard to miss. The moment I stepped in, I was welcomed by agents who were very friendly and immediately offered to assist me in addressing my queries. They were extremely detailed in clarifying all the details of my flight, such as baggage policies, seat selection, and check-in procedures. One of the highlights of my experience was the professionalism of the staff. They didn't respond with a blanket statement, but actually refined the information to suit my own travel itinerary. This gave me confidence on my trip and alleviated my stress a lot. The staff also provided me with useful recommendations on how to best cope with any possible delays or issues that may occur. Although the office is small, it is functional, and the personnel take good care of you quickly. There was minimal waiting time, and I was gone in no time, feeling very ready to board my flight. All in all, I strongly recommend the Kenya Airways Brussels office. Customer service is great, and I will be back here for any further help that I might need. Smooth, hassle-free experience from beginning to end!